Privacy Policy

Last updated: January 1, 2026

Vaultro is currently pre-launch. This policy describes our practices for this website and will be updated with full product terms before we open accounts to the public. It is provided for informational purposes.

1. Who we are

This Privacy Policy applies to Vaultro, Inc. ("Vaultro," "we," "us"), a financial technology company. Vaultro is not a bank. At launch, our financial products will be provided through a banking partner, with funds held at an FDIC-insured partner bank and Vaultro Corporate Cards issued by a partner issuing bank. When you use these services, the privacy notices of our banking partners will also apply.

2. Information we collect

• Information you provide: such as your name, email address, company name, and any details you submit through our waitlist or contact forms.
• Onboarding information (at launch): to open an account we, or our partners, will collect information required to verify your identity and your business (KYC/KYB), which may include government identification, beneficial ownership, and business documents.
• Usage information: such as device, browser, IP address, and how you interact with our website, collected through cookies and similar technologies.

3. How we use information

• To operate, improve, and secure our website and services.
• To communicate with you about the waitlist, beta access, and launch updates.
• To verify identity and comply with legal and regulatory obligations, including BSA/AML requirements, in connection with our bank partner.
• To detect, prevent, and respond to fraud and security incidents.

4. How we share information

We do not sell your personal information. We may share information with: our banking and card issuing partners to provide our financial products and meet regulatory requirements; service providers who work on our behalf under confidentiality obligations; and authorities where required by law. Information shared with a partner is processed under that partner's own privacy policy and services agreements. Any sharing is limited to what is necessary for these purposes.

5. Data security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest and access controls. No method of transmission or storage is completely secure, but we work continuously to protect your data. See our Security & Compliance page for more.

6. Data retention

We retain information for as long as needed to provide our services and to meet legal, regulatory, tax, and recordkeeping requirements, after which we delete or de-identify it.

7. Your choices & rights

You may unsubscribe from marketing emails at any time using the link in our messages. Depending on where you live, you may have rights to access, correct, or delete your personal information. To make a request, contact us at Rachel@vaultro.com.

8. Cookies

We use cookies and similar technologies to run our site, remember preferences, and understand usage. You can control cookies through your browser settings.

9. Children's privacy

Our services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. We will post the updated version here with a revised "Last updated" date.

11. Contact us

Questions about this policy? Email Rachel@vaultro.com or write to Vaultro, Inc., 1470 Valley Vista Dr, Suite 204, Diamond Bar, CA 91765.